WITH US, YOU ARE ALWAYS #1
We really understand retailing and above all we are small enough to care about things critical to your business, such as:
Stock turn - Until such time that you know the offtake of a product it could be risky to order by the case lot. This is why we are prepared for our customers top buy less-than case lots until such time that offtake warrants full case purchases.
Fill rates - We pride ourselves on having a near perfect fill-rate, which is above 99.5% .
Customer Service - We are always accessible and will respond same day but never later than 24 hours during normal work week. We don't work though call centres and will never have someone respond to you who is not a key part of our business.
You deal directly with us - We do not delegate your business to some other party, nor do we palm you off from pillar to post. When you need us, we are here for you and ready to respond. Plainly put .... we are only successful if you are....so we are always willing to hear you out!